Gathering great feedback is an invaluable for growing your app, but your customers are busy and it’s hard to get them to tell you what you could be doing better.
I’ve found surveys to be a fantastic way to get feedback from my customers. I can help them overcome issues, get ideas for features and even get new subscribers to my mailing list. You can also use any positive comments in your marketing efforts.
In this post, I’ll share the messaging I use to get people to take the survey, the questions I ask and the results I’ve seen. I’ll also be sharing the tools I use to tie it all together.